What is a Virtual Domain?

A Virtual Domain means having your own domain name (http://www.your-name.com) without having to install expensive server hardware and software. With a Virtual Domain, you utilize our server's storage space, however, you are still represented professionally via your own personal Internet web address domain name (www.your-name.com) and by your own personal e-mail address domain name (you@your-name.com).

You should check InterNIC's "WHOIS" service to make sure that your desired domain name is available.

Who is the InterNIC

The InterNIC is an independent organization responsible for holding the registration and routing of Internet domain names. Without this organization, it would be virtually impossible to maintain sanity on the Internet. Registration fee is $40 for the first two years and $20/year thereafter for your virtual domain name. If we register your domain name, this fee will be charged to your account upon account setup..

Can I access my domain address with or without the "www"?

Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you prefer.

Do you offer dial-up Internet access?

No, we presently do not offer dial-up Internet access.

Are backups available?

Yes, we do backups of your home and WWW directories 3 times per week. There is a small charge to pull a backup when requested.

Do you handle the domain registration process?

Yes, we can. Although with recent changes in the Internic, you now have a choice of registrants. Network solutions no longer has exclusive control over this. We can complete New registrations on your behalf and Charge your account the $40 registration fee, or you can complete new registrations your self. If you opt to register your own domain, you will need the following information.

Can I transfer existing domain name to your servers?

Yes, just be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service with your current provider while waiting for InterNIC to complete the transfer process. We will provide you with a temporary IP address so you can mirror the site on our server. All email and web pages will still be accessed from your current site. When InterNIC announces the completion of the transfer there is a 72 hour propagation period where visitors could go to either site. At the end of the 72 hours you should contact your previous host to have them delete the old domain from their records and update their DNS record. If you use this same provider for your Internet access you will not be able to access your domain site until they update their DNS. When you file a modification, one of the current listed contacts must ok the move. Internic will send an email that you must ok to have the redirection of your domain completed. If the contact email on your domain has changed from the time you originally registered it, you will need to fax an authorization to complete the process.

Important Note

Due to recent changes with the Internic, You must complete the domain modification form to transfer your domain to our servers. This must be done with the registration service it was originally setup with. To complete the modification, you will need the following information from us.

What type of hardware and software will I be hosted on?

We try to always use the latest hardware innovations, we are never more than 3 to 4 months behind the latest chip releases. The operating system is a customized version of Redhat with the renowned Apache web server.

How long does it take before my domain name is active?

Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All Internet providers must update their records (DNS tables) to reflect the new site's location.

How do I transfer files to my web site ?

Files must be transferred to the web server via File Transport Protocol (FTP) or Telnet. If you need FTP, telnet, mail, or other Internet software, visit Shareware.com. Shareware.com is a source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs.

Will I have unlimited access to update my pages ?

You have unlimited access via FTP and Telnet 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

Can I use my account for commercial purposes ?

Yes, you can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information available to the users of the Internet community and we encourage our customers to utilize such an enormous medium.

How long does it take to set up a new account ?

New accounts are generally set up within 24 hours from the time we receive your order. Once an account is set up an activation notice will be sent to you via email including your user-ID, password, and FTP hostname. You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or domain modification.

Do you provide tech support?

Yes. We encourage our customers in need of assistance to send e-mail to support@webtimetools.com with questions or concerns about their web site. However, we provide technical support only, we cannot provide help with HTML syntax or CGI programming problems. Tech support is done 7 days a week.

Can I subdivide my space and resell it?

Yes, we do allow you to create sub directories which you can use to offer friends or clients space as long as its within our policy guidelines. You can also request additional FTP accounts with limited access to a specific directory for a small additional setup charge.

Can I register additional domains to point to a sub directory within my main domain?

We currently don't offer this service, You may house a client in a sub directory with the URL http://yourdomain.com/your-client/. Limited access FTP logins are available that will go directly to the sub directory.

Can I have additional domains pointing to the same main page as my main domain?

Yes, we can piggyback (park) additional domains to point to the same main page as your master domain and it will also share the same mail system. There is just a one time $30.00 setup for each domain you add as an alias.